1× Market fish
1× Truffle fries
MKN AutomateBusiness automation solutions
Explore proven starting points, combine several improvements or create a completely bespoke solution for your New Zealand business.
Create a professional website that supports your customer journey
Build or improve a responsive business website that helps customers understand your services, take the next step and connect with the processes behind your business.
Let customers choose an available time online
Give customers a simple online booking page where they can select a service, date and available time. Confirmed bookings are added to the right calendar automatically, reducing calls, messages and manual diary updates.
Turn more enquiries into organised follow-up
Capture website, email or campaign enquiries in one process. Confirm receipt, create a customer record, assign an owner and prompt the right follow-up before the opportunity goes cold.
Connect the journey from website enquiry to payment
Automate the complete process or only selected stages. Quotes can be pre-filled before review and sending, while prices, GST, totals and required values can be calculated automatically using agreed business rules.
Replace paper forms, email chains and approval chasing
Create one structured process for leave, expenses, purchasing, equipment and other internal requests, including multi-stage approval and clear decision history.
See what is happening without rebuilding reports
Bring information from spreadsheets, business records and connected tools into a clear dashboard or scheduled summary for owners, managers and employees.
Keep customers informed at the right time
Automate confirmations, reminders, updates and feedback requests around your business tone, while keeping a real person involved where judgment or care matters.
Use AI where it creates real business value
Place AI inside a reliable process to read, classify, extract or summarise information, with human review before important actions are completed.
Build one connected process around the way you work
Replace complicated spreadsheets and disconnected steps with a mobile-friendly application or bespoke process connecting customers, jobs, projects, inventory, documents and teams.
Help customers find the right product in store
Customers scan a QR code or use an in-store tablet, then ask by voice or text. The assistant searches the store’s own catalogue, product information, layout and policies to recommend suitable products and explain the differences.
One essential ordering system. Add only the modules your venue needs.
Build your system around your service
Give customers a faster way to order, give the kitchen a clearer queue and keep every menu change under your control. The essential Core System connects the whole order journey. Optional modules can then be added around the way your restaurant actually operates.
1× Market fish
1× Truffle fries
2× Lamb shoulder
Required foundation
Customers scan, browse and order from their own phone.
Change prices, items, sold-out status, specials, descriptions and images instantly.
Send clear orders to a kitchen tablet, with a thermal printer available as an output option.
Move each item from Ordered to Ready, including partially completed tables.
Optional modules
Give waiters a live view of tables, orders and ready dishes.
Let guests reserve available tables online and keep the calendar updated.
Accept direct orders through a public menu link, even before customers arrive.
Turn items sold into a practical end-of-shift estimate of what to buy next.
See popular dishes, busy periods and patterns that support better decisions.
What changes in the restaurant
Customers get a simpler experience, staff spend less time repeating routine steps, and the owner keeps control of the system.
Turn every room into a direct line to reception
A room-specific QR code gives guests a simple way to request towels, cleaning, maintenance, local information or another service. Requests are organised, assigned and visible until completed.
Keep your solution useful as your business changes
Add training, monitoring, troubleshooting, improvements or website assistance to an implementation package. Website support is available from NZ$150 per month.
Bespoke solutions for your business
We begin with the business problem and desired outcome. Your business may need one adapted solution, a connection between tools, an improvement to an existing system or a completely new application.
Tell us about your challengeTell us what is taking too much time, costing too much or preventing growth.